Pineapple each - 1.3kg
Free returns on all eligible orders
You have 30 days to request a return. All sale items are final sale.
🚚 Shipping Information
📦 Delivery Options:
Standard Delivery: 2–5 business days (within Sri Lanka).
Express Delivery: 1–2 business days (selected areas only).
Cash on Delivery (COD) available for most orders.
🌍 International Shipping:
Available for selected products.
Delivery times vary by country (7–14 business days).
Customs duties and taxes may apply depending on destination.
📍 Order Tracking:
Once your order is shipped, you will receive a tracking number via SMS/Email.
You can track your package anytime on our website.
🚦 Shipping Policy:
Orders are processed within 24 hours (except weekends & holidays).
Free shipping on orders above Rs. X,XXX.
Shipping charges will be calculated at checkout.
🔄 Returns & Warranty
✅ Returns Policy:
Items can be returned within 7 days of delivery.
Products must be unused, in original packaging, and with tags intact.
Non-returnable items: personal care, undergarments, and clearance sale items.
Refunds will be processed within 5–7 business days after we receive your return.
🔧 Warranty Policy:
Selected products come with a manufacturer or QBay warranty (duration mentioned on product page).
Warranty covers manufacturing defects only.
Damage caused by misuse, drops, water exposure, or unauthorized repairs is not covered.
📦 How to Request a Return/Warranty:
Contact our support team via:
📞 +94 78 80 80 806 | ✉️ support@qbay.lk
Provide your order number & issue details.
Our team will guide you through the return or warranty process.