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Product Safety & Customer Protection

QBAY.LK  /  SAFETY CENTER

Product Safety &
Customer Protection

Your Safety. Our Priority.

⚠ Safety Alerts 🛡 Customer Protection

⚠ Not Recommended by QBAY.LK

Products marked "Not Recommended" have not necessarily been verified for safety or suitability. Do not use products with unresolved safety concerns.

↓ Explore safety guidance and product precautions ↓

Customer Awareness

❗ Use at Your Own Risk

Always review the product description, full ingredient list, applicable warnings and verified manufacturer instructions before considering use.

QBAY.LK does not recommend or endorse products specifically marked "Not Recommended". A warning acknowledgement is not a safety certification or a substitute for legal product requirements.

⛔ If safety cannot be established, do not use the product. A warning does not make an unsafe or prohibited product lawful to sell.
Protection Checklist

🛡 Essential Product Safety Checks

🏷 Product Identity

Verify the manufacturer, brand, authenticity, batch information and original packaging.

📅 Expiry & Storage

Check expiry dates, storage requirements and whether seals or containers are damaged.

⚠ Warning Labels

Review restrictions, age guidance, compatibility and product-specific precautions.

📦 Delivery Condition

Check fragile-item notices, leaks, damaged seals and unusual product appearance.

Know What You Use

🧪 Ingredient & Material Verification

Ingredients and materials should be clearly identified and suitable for their intended use. Marketing descriptions such as "natural", "safe" or "whitening" do not themselves establish product safety.

  • Check for allergens and known sensitivities.
  • Confirm full ingredient and material details with the manufacturer.
  • Be cautious of unidentified skin-lightening agents or restricted substances.
  • Do not use a product when important safety information is missing or uncertain.
Health Comes First

♡ Health & Skincare Precautions

Some beauty, wellness and skincare products require additional verification, particularly when their complete formulation is unknown.

  1. Do not apply products with unresolved safety concerns to the face, body or skin.
  2. Do not rely on unverified claims about whitening, medical benefits or sun protection.
  3. Stop use if itching, redness, burning, swelling or other adverse reactions occur.
  4. Consult a qualified healthcare professional for persistent or serious symptoms.
Official Safety Position

🚨 Not Recommended Means Not Endorsed

QBAY.LK does not recommend, approve or endorse any product specifically identified as "Not Recommended". Safety, suitability and performance may not have been independently verified.

Products subject to a legal ban, recall or confirmed serious safety risk must not be offered for sale.

Transparency & Rights

📋 Disclaimer & Consumer Rights

Product warnings are intended to inform customers of potential concerns. Harm resulting solely from improper use or misuse may be subject to limitations of responsibility where permitted by applicable law.

Nothing on this page excludes or limits mandatory safety obligations, statutory consumer rights, warranties or liabilities that cannot legally be excluded.

Customer acknowledgement does not establish product safety.

We're Here to Help

🎧 Customer Support & Safety Concerns

For questions about product warnings, authenticity, ingredients or suspected safety issues, contact QBAY.LK support.

For urgent health concerns, contact a healthcare professional or emergency service.

Customer Safety Comes First

Stay informed. Review warnings carefully. Make safer, responsible choices.